According to Roy H. Williams, "rich people get rich because they think further ahead than the rest of us". Most people are sitting (figuratively) and waiting for the nxt thing to happen. It's a behavior you sometimes see in dogs: "throw the ball, throw the ball, throw the ball." Instead of waiting for something to happen, we need to be making things happen. That's right, MAKING things happen. And the first step of that, as in everything, is figuring out what you want. Really want. Then, work backwards, to where you are now. Map out the steps that will get you to that goal. Then the hard part. Figure out HOW. The hows are probably the hardest thing of all, so I tend to fall back on what I consider to be one of the best things I've ever said (which, I admit, I probably didn't think of first:"The best way to be in the right place at the right time is to be in lots of places"In other words, try lost of things. You will fail. Often. The interesting thing is, the more you fail, you will surely succeed. Paitence is more than a virtue; it's a necessity. So is persistence. Most people, if they fail, they stop. Listen: If you stop, you fail. The trick is not stopping. Are there times when you need to "get realistic" and go do something else? Of course. But not nearly as often as you might think. Now go do something. Robert B. Wallis

There has never, in all of human history, been even one human being who succeeded without screwing up first.

"Your ad will be just one of 5,000 sneaky little messages that will try to break into the customer’s consciousness today..." http://bit.ly/pSiW63

Scott Ginsberg on What to do when you feel like you don't matter.Read:

"Remember – the reason the Native American Rain Dance always works is because they never stop dancing until it rains." -Bert LordTo your success, Robert B. WallisMarketing OutsiderThe Wallis Group

Nothing can affect your business more...

Nothing can affect your business more than a good (or bad) customer experience. Think back on places you've been that you told your friends about. Chances are that you either had something MAGICAL happen, or something HORRIBLE happen. Either way it gets talked about. What was your most memorable customer experience?

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Rob Wallis is The Marketing Outsider, a speaker, author, and consultant who helps business owners increase their profitability by improving their visibility. Contact him at The Wallis Group

Saying Goodbye to a Customer

We work so hard to get new customers, but what about the ones who have to leave?
 Larry Streeter has some interesting thoughts on the Service Untitled Blog

What do you think? Do we do enough for those who leave us?
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Rob Wallis is The Marketing Outsider, a speaker, author, and consultant who helps business owners increase their profitability by improving their visibility. Contact him at The Wallis Group